Lyn Consulting Limited
Business Consultancy, Training, Coaching, Insurance
Case Studies
Training and Development Strategies
Prior to our involvement the training for senior staff was ad hoc and not linked to organisational strategy. We designed and developed a training framework which was linked to role competencies. This has been implemented across the organisation with a suite of training solutions to support staff development and succession planning leading to:
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Improved skills and knowledge
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Enhanced customer service
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Change Management
A client had a team which was in turmoil due to:
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Poor leadership
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Staff absences
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Unfilled vacancies
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Inadequate processes
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We worked with the client to address these issues and turn the department around, to deliver:
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Improved customer service
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Operational efficiency
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Organisational Design
A client’s Head Office department needed restructuring following recent expansion and changes in the nature of the work. We worked with the client to redesign the structure so that:
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There were clear lines of accountability supporting organisational objectives
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Enhanced service to customers
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Improved career opportunities
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Responsive and flexible team
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